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FAQs

6
Warranty

6 months warranty for disposables and batteries, 3 months warranty for cartridges.

After-sales Services

Defective rate less than 0.03%, if defective > 0.03%, we'll take the responsibility and accept replenishment.

MOQ for OEM

MOQ 1000pcs for all cartridges, disposables, batteries. Custom packaging is available.

ODM Project

We have R&D team with more than 10 years experiance of vape hardware, the most professional tech will be offered, try our best to do great products and services.

Lead Time and Delivery

1. Blank cartridge/battery which is available on catalog: 1-2days if storage enough; 7-15 days if no storage.

2. OEM: under two conditions, the design and package structure confirmed with the customer, and deposit reaches us, 10~20 days.

3. Delivery: In general, 3-4 working days shipping by air to US and most
European countries are enough.

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